Privacy Policy

Introduction

Welcome to imakepdf.site ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our PDF manipulation tools and services.

This policy applies to all users of imakepdf.site and covers all our online PDF tools including merge, split, compress, convert, and generate features. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Account Information

When you create an account on imakepdf.site, we collect:

• Email address: Used for account creation, password recovery, and important service notifications
• Password: Stored in encrypted format using industry-standard bcrypt hashing
• Account creation date: To track account age and usage patterns
• Profile information: Optional name and preferences you choose to provide

2. File Information

When you use our PDF tools, we temporarily process and store:

• Uploaded PDF files: Stored temporarily for processing
• Converted/Processed files: Generated output files
• File metadata: File name, size, upload timestamp, and processing status
• Processing logs: Technical logs for debugging and service improvement

Important: All uploaded and processed files are automatically and permanently deleted from our servers after 24 hours. We do not retain copies of your files.

3. Usage Data

We collect anonymous usage data to improve our services:

• Page views and navigation: Which pages you visit and how you navigate our site
• Tool usage: Which PDF tools you use most frequently
• Browser information: Browser type, version, and operating system
• Device information: Device type (desktop, mobile, tablet)
• IP address: For security and approximate geographic location (country level)
• Timestamps: When you access our services

4. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Authentication: Keeping you signed in to your account
• Preferences: Remembering your settings and choices
• Analytics: Understanding how visitors use our website
• Advertising: Displaying relevant ads through Google AdSense

For detailed information, please read our Cookie Policy.

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• Process PDF files according to your requests (merge, split, compress, etc.)
• Maintain and operate your user account
• Provide customer support and respond to inquiries
• Send transactional emails (password resets, account notifications)

Service Improvement

• Analyze usage patterns to improve our PDF tools
• Identify and fix technical issues
• Develop new features based on user needs
• Optimize website performance and user experience

Security and Compliance

• Detect and prevent fraud, abuse, and security threats
• Monitor for violations of our Terms of Service
• Comply with legal obligations and law enforcement requests
• Protect our rights, property, and user safety

Communication

• Send important service updates and security alerts
• Notify you about changes to our services or policies
• Respond to your questions and support requests
• Send promotional emails (with your consent, which you can opt-out of)

Data Security

We implement comprehensive security measures to protect your data:

Technical Security

• Encryption in Transit: All data transfers use SSL/TLS encryption (HTTPS)
• Encryption at Rest: Stored data is encrypted using AES-256 encryption
• Password Security: Passwords are hashed using bcrypt with salt
• Secure Infrastructure: Hosted on secure, monitored cloud servers

Organizational Security

• Access Controls: Limited employee access on a need-to-know basis
• Regular Audits: Security reviews and vulnerability assessments
• Incident Response: Procedures for security breach detection and response
• Data Minimization: We only collect data necessary for service operation

File Security

• Files are stored in isolated, secure storage buckets
• Each file has a unique, non-guessable identifier
• Automatic deletion after 24 hours - no manual intervention needed
• No human access to file contents during processing

Data Retention

We retain different types of data for varying periods:

• Uploaded Files: Automatically deleted after 24 hours
• Account Data: Retained until you delete your account
• Usage Logs: Retained for 90 days for security and analytics
• Transaction Records: Retained for 7 years for legal and tax compliance

Your Rights and Choices

You have the following rights regarding your personal data:

Access and Portability

• View Your Data: Request a copy of all personal data we hold about you
• Data Export: Receive your data in a portable, machine-readable format

Correction and Deletion

• Update Information: Correct any inaccurate or incomplete data
• Delete Account: Request permanent deletion of your account and associated data
• Right to be Forgotten: Request erasure of your personal data (with legal exceptions)

Control and Consent

• Opt-Out: Unsubscribe from promotional emails at any time
• Cookie Management: Control cookie preferences in your browser settings
• Withdraw Consent: Revoke previously given consent for data processing

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@imakepdf.site. We will respond to your request within 30 days.

Third-Party Services

We use the following third-party services that may collect data:

Google Analytics

For website traffic analysis and user behavior insights. Google Analytics uses cookies to collect anonymous usage data. Google Privacy Policy

Google AdSense

For displaying advertisements. Google may use cookies for personalized advertising. You can opt-out at Google Ads Settings

Vercel (Hosting)

Our website is hosted on Vercel's infrastructure. Vercel may collect technical logs for performance monitoring. Vercel Privacy Policy

Supabase (Database)

We use Supabase for secure data storage and authentication. Supabase Privacy Policy

International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure adequate protection through:

• Standard contractual clauses approved by regulatory authorities
• Compliance with GDPR for EU users
• Compliance with CCPA for California users
• Adequate safeguards in accordance with applicable data protection laws

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@imakepdf.site and we will delete such information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

• Email: privacy@imakepdf.site
• General Inquiries: support@imakepdf.site
• Data Protection Officer: dpo@imakepdf.site

We are committed to resolving privacy concerns and will respond to your inquiry within 30 days.